Frequently Asked Questions

Everything you need to know about your Foo Fighters Online Store order.

How long will it take for my order to ship?

Standard orders are typically processed within 3-5 business days. Once shipped, domestic delivery takes 5-7 days, while international shipping can take 2-3 weeks depending on customs.

What is your return policy for apparel?

We accept returns on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached. Limited edition tour merchandise may be subject to final sale terms.

How do I know which size to order?

Each product page features a detailed size guide. Our apparel generally follows standard unisex sizing, but we recommend measuring a favorite shirt at home and comparing it to our charts for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your products ethically sourced?

Yes, we prioritize working with manufacturers who adhere to fair labor practices. Our premium cotton tees and hoodies are designed for both comfort and durability to reduce environmental impact.

Can I track my package once it has been sent?

Absolutely. As soon as your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery progress.